{"id":180,"date":"2019-08-14T12:38:57","date_gmt":"2019-08-14T17:38:57","guid":{"rendered":"https:\/\/espaciodigital.com.co\/blog\/what-is-inbound-marketing\/"},"modified":"2021-01-07T11:57:53","modified_gmt":"2021-01-07T16:57:53","slug":"what-is-inbound-marketing","status":"publish","type":"post","link":"https:\/\/www.espaciodigital.com.co\/en\/blog\/what-is-inbound-marketing\/","title":{"rendered":"What is Inbound Marketing?"},"content":{"rendered":"In the last twenty years, consumer behavior has changed radically. What worked in the 1980s and 1990s is not the same thing that works today.\n\nWith the possibilities offered by technology,<\/a> you can attract new customers by offering them attractive content and accompanying them throughout the purchase process.\n\nInbound marketing<\/a> is a strategy dedicated to the creation of relevant content<\/strong> and capable of creating added value.\n\nThe goal is<\/strong> to create satisfying customer experiences at every stage of the sales cycle. From the first time is looking for information about your products to after-sales support.\n

Customer-focused marketing<\/h2>\nThe current business philosophy states that it is not enough to attract customers to your channels, but you must also help them, guide them and retain them even after you have closed the sale. This way you create valuable relationships that last through time.\n\nOne of the pillars of inbound marketing is teamwork between sales, marketing, and customer service departments.\n\nBy being aligned, you have the opportunity to cover all the needs of the client to offer a personalized experience that invites the client to stay with you and retain others.\n

Differences between inbound marketing and traditional marketing<\/h2>\nThe most important difference between inbound marketing and traditional is the way to attract customers.\n\nBoth strategies have value in increasing your company’s sales, however, they have different approaches to how you approach your leads.\n\nTraditional marketing or outbound marketing has a one-way sense where your brand issues the message and consumers are the recipients without any greater relationship with you.\n\nTraditionally, companies use mass and offline media as channels. Such strategies have a distinct focus on sales in most cases.\n

Added value for your customers<\/h3>\nFor its part, inbound marketing is based on a simple premise: if you create quality content for your ideal customers you can attract qualified leads<\/strong> while building trust and credibility<\/strong> for your brand.\n\nOutbound marketing can be intrusive, especially when using techniques such as phone calls or leaving information in the mailbox. While inbound marketing seeks to be as invasive as possible.\n\nA robust inbound marketing strategy allows you to better leverage your company’s resources to build stronger ties with each of your customers.\n\nFor example, you can receive their real-time feedback on both what they like and what they don’t from your products.\n\n\"Increased\n

Inbound Marketing Phases<\/h2>\nAny inbound marketing strategy is to provide information and customer support at each stage of the marketing funnel.\n\nThis process, in turn, is divided into four distinct stages: attraction, acquisition, conversion, and loyalty.<\/strong>\n\nSome experts also divide them into attracting, converting, closing and delighting.\n

1) Attraction<\/h3>\nWhen creating content, you should do so with the type of customers you want to attract when creating content. To do this, you need to know who your ideal customers are and what kind of content they might find useful.\n\nIt’s important to provide them with relevant information at the right time to connect with your audience.\n\nEach phase has its own tools to achieve your goals.\n\nIn the case of this first stage, you can spread the content with paid ads in search engines, SEO, blogs, social networks, and particular strategies.\n\nOne of the advantages of inbound marketing is that content continues to generate visits and leads<\/strong> long after it is published.\n

2) Recruitment<\/h3>\nIn this second phase, the focus is on turning users who arrive on your website into potential customers. The idea is that you invite them through calls to action, to participate in the offers and promotions that you have available or to leave their data for them to be contacted in the future.\n\nTo achieve the goals of this phase, you can design landing pages with forms for information collection, launch campaigns and offers on social networks, create a user database, and design strategies to increase engagement with your brand in different channels.\n\n\"Inbound\n

3) Conversion<\/h3>\nThe hardest part of any marketing strategy is closing the sale.\n\nIn the case of inbound marketing is at this stage when you take advantage of all the information you have previously collected to offer the customer the product they are looking for.\n\nIdeally, you use some kind of CRM (Customer Relationship Manager) to connect with your leads in the database. Here you can also use automated techniques that will let you know when is the right time to close the sale<\/strong>, depending on the phase in the cycle your customer is.\n\nAlso, the goals of this phase may vary depending on the scope and goals you’ve set for the campaign. At launch, you may be more interested in the customer signing up on the database or a trial period of your service than selling it itself.\n

4) Loyalty<\/h3>\nEvery sale is an opportunity to retain. The ultimate goal of inbound marketing is to retain customers and provide them with memorable experiences. It is a common mistake to neglect this stage and forget about the customer once the sale is finished.\n\nAt this stage, you must delight the consumer: offer superior customer service. Create content that fits their needs, <\/strong>use email marketing tools, and try to maintain communication with the customer to ensure your next purchase is with you.\n

Inbound Marketing: the new marketing paradigm<\/h2>\nInbound marketing represents an opportunity to efficiently invest the marketing budget. This way you can create awareness about you and attract the customers you are looking for at a lower cost than with traditional strategies<\/strong>.\n\nAt the center of inbound marketing is, adding value to your target audience at every stage of the sales cycle to deliver memorable user experiences.","protected":false},"excerpt":{"rendered":"In the last twenty years, consumer behavior has changed radically. […]","protected":false},"author":1,"featured_media":110,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[13],"tags":[],"class_list":["post-180","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"acf":[],"yoast_head":"\nDefinition of Inbound Marketing and its phases Espacio Digital<\/title>\n<meta name=\"description\" content=\"Discover everything you need to know about Inbound Marketing and start attracting new customers using this new strategy.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.espaciodigital.com.co\/en\/blog\/what-is-inbound-marketing\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is Inbound 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